Open Social Mentor program

It’s a decent idea, but I’d imagine pretty complex to develop and follow through on, especially with volunteer staff.
If something like this, or a tutorial type piece of content were to be made, it would have been made already. So instead of this there are plenty of mechanisms to help new players already at disposal. Discord channels, in game chat, guilds and the R3 wiki are all available.
The beauty of SWG is that it can’t all be learnt in a day. Or a month. Or years.
So new players do have to lean on the community because I think what you ask is just too much to to ask for, despite how beneficial it would be.

This is done daily by experienced players. Hard to judge if a new face to swg will still be there in a week. Help comes with time and effort on the new individuals part. Meet people, ask questions and get to know the game.

I personally really like this idea, not sure if there is a way to implement it that would avoid people abusing it with alts/guilds. I think Kota makes a good point about how much there is to learn and giving older players a slight nudge in the direction of helping. To the point where doing that helping could be a full rewarding activity itself could be really cool and positive.

I've learned almost everything I know about SWG in-game, through text chat. <- This is my preferred way of communicating with people, sometimes there are ideas in the game that are complex and take massive emails or tell text dumps of info to get even the core idea across "RE" for example.

If there could be a system where the student "rates/grades" their mentor and provides a small info about what the mentor taught them during the last "Blank amount of game time" that might be a way R3 Staff could look through that info and give out rewards to the mentor that are fitting. Though my idea would require some R3 staff free time to do which may not be doable.

Also has to be said SWG is a community, so I would recommend all players join a guild to experience SWG, as they will get access to knowledge form their guild friends, access to housing, and depending on the guild they will get help in gearing up, combat or crafting and space.