Multiple Account Policies | Star Wars Galaxies Restoration

Multiple Account Policies

Multiple Account Policies

Last Updated: July 30, 2023

SWG Restoration allows only one account per person. If you have multiple persons playing the game in your household, these policies apply to you.

Because SWG Restoration is free to play and allows up to four characters per account, a single individual creating and using multiple accounts can be damaging to our game economy, mechanic balancing, and unfair to other players. Accordingly, we institute the following measures to ensure compliance:

Advance Registration and Approval

  • No advance registration or approval is required for a household to have multiple accounts. The requirements we institute below are all automated and ensure adherence to our policies.

Registered Computers Requirement

  • Every account must register the physical computer they are playing from, similar to common SaaS Licensing Models (e.g., Adobe Creative Cloud products). An unregistered computer cannot log in.
  • An account can have a maximum of two computers registered at a time. For example, if you have a laptop and a desktop you play from, you can register both to your account.
  • A computer can only be registered with one account at a time. Meaning, each account holder will need their own computer to play.
  • If you have reached the maximum of two computers registered to the account and try to register a third, you will be forced to reset all registrations in order to add a new computer registration, but you can only reset your registered computers once every six months.
  • No exceptions will be made to the Registered Computers Requirement for any reason.

Overall Household and Connection Origin Limits

  • A maximum of six accounts can be known to play from the same physical location based on the network IP address. The system will automatically deny access to additional accounts beyond six based on the order of registrations, allowing the oldest first.
  • We do not allow the use of Virtual Private Networks (VPNs) to connect to our services.
  • No exceptions will be made to the Overall Household or Connection Origin Limits for any reason.

Secondary Identity Verification

  • If you connect more than one account to the game from the same IP Address, or we otherwise notice suspicious activity on your account(s), we may require Secondary Identity Verification, where you are required to submit your government identity and verify an actual live photo of yourself through a third-party service. More information is provided about this process only if your account is locked for this verification.
  • You may opt out of Secondary Identity Verification, but you will only be allowed to keep one account as a result.